Shipping Policy
Effective Date: 1 May 2025
At ShopperX.in, operated by ZENNLIFE TRADERS PRIVATE LIMITED, we aim to provide timely and reliable shipping services.
1. Shipping Areas
We currently ship to locations within India.
2. Shipping Charges
Shipping fees depend on the delivery location, product size, and weight. Any applicable charges will be displayed at checkout.
3. Delivery Time
- Estimated delivery time is 5 to 10 business days from the date of dispatch.
- Delivery times may vary due to factors beyond our control such as weather or logistics delays.
4. Order Processing
Orders are processed within 1-2 business days after payment confirmation.
5. Tracking
Once your order is dispatched, you will receive a tracking number to monitor your shipment.
6. Damaged or Lost Shipments
- In case of damaged or lost shipments, please contact customer support immediately.
- We will assist with claims and replacements as per our Returns Policy.
7. Data Retention
We retain shipping-related data for 30 days from the delivery date for record-keeping and support purposes.
8. Contact Information
For shipping inquiries, contact us at:
Email: zenlifetraders@gmail.com | info@shopperx.in
Phone: +91-9540891843
Address: 2nd floor 22A Asaf Ali Road Delhi 110002